Contact MiniMax H3 Max | Support & Partnerships

Get in touch

We'd love to hear from you. Whether you have a question about how the platform works, feedback on your experience, a billing or credits issue, or a partnership idea, our team is here to help.

Support

For help with your account, generations, credits, or billing, email us at support@h3max.video. Please include your account email and a short description of the issue so we can resolve it quickly.

Business & partnerships

For partnership, press, or business inquiries, reach us at hello@h3max.video.

Response time

We typically respond within 1–2 business days. During periods of high volume, replies may take a little longer — thanks for your patience.

A note on scope

H3 Max App is an independent platform for AI video creation and is not affiliated with any third-party model provider. For anything related to generation, credits, or billing on h3max.app, we're glad to help.